Shipping & Processing Policy

At Hope Threads, we aim to provide a smooth and reliable shopping experience. Please review the following policies:

Shipping Times

• Shipping times typically range from 3 to 7 business days within the contiguous U.S.

• All packages are uninsured. Please ensure you are shipping to a secure and trusted location, as Hope Threads is not responsible for lost or stolen packages.

Accurate Address

• It is your responsibility to provide an accurate delivery address when placing your order.

• Packages returned to Hope Threads due to an incorrect or undeliverable address are subject to return shipping fees.

Processing Time

• Orders are processed and shipped from our location in Missouri within 3 business days.

• Please note: Longer processing times may apply during holidays or sales.

• You will receive an email with tracking information as soon as your order has been processed and shipped.

Final Sale & Clearance

• All clearance and sale items are final sale. We do not accept returns, issue refunds, or process exchanges for these items.

Damaged Items or Missing Packages

• If your package arrives damaged or does not arrive at all, please email us to submit a claim at info@hopethreads.shop

• Be sure to include your order number, a description of the issue, and any relevant photos (for damaged items). We will work with you to resolve the matter as quickly as possible.